Refund policy

 

Refund Policy 
Because our items are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer’s remorse.

Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Please include your order number and clear photos of the issue. We’ll make it right with a replacement or refund as appropriate.

Cancellations
If you need to cancel, contact us as soon as possible. Once an order enters production, it may not be able to be cancelled.

Lost packages
If tracking shows a package is lost in transit, contact us and we’ll help coordinate a resolution.

Return instructions
If a return is approved, we will provide return instructions and the correct return address.